ProactivePack – The best BMC HELIX Operations & TrueSight companion product

We are happy to use our brand new website to announce ProactivePack 3.3 ! This release has been packed with new features, either roadmapped from our end or requested on the forum by our growing customer base !

New features include :

• Global
  • Support for PHP7 and PHP7.1
  • German and Spanish localization, internation date/time formats.
  • Improved security
    • Encryption for all application passwords
    • Improved audit
  • Improved navigation

 

• Calendar
  • Visualize which data consume which calendar !

 

• Blackout Management
  • Enable/Disable blackouts in one click
  • Tooltips can be added in the blackout form

 

• DDA Replication
  • Option to consider only a subset of DDA entries during replication.

 

• DDA Modifier
  • Enable/disable an entry in one click
  • Storage of last modifier information
  • Date modification now showing by default in the table view.

 

• Quick Queries
  • Context menu available in event reports to create new data directly from events
  • Ability to add background images and objects in a weather map (images, text, urls)
  • Ability to report on class-specific custom slots.
  • Ability to build advanced conditions based on regular expressions

New features include among others :

DDA Replication (new module !)

• Replicate any DDA from one to many cells
• Consistency (DDA definition validation)
• Multiple update mechanisms (overwrite, merge, etc)
• Comprehensive logging
• Backup of DDA before applying
• Integrated in DDA Modifier

Global

• Help menu in top banner
• AllowConfigTextEditor permission for direct edition of configuration files.
• Persistence of table filters & pagination settings.

Blackout Management

• Add privilege to allow or not ‘apply on existing event’ feature
• Actions are now in a context menu
• Impact Management Blackout improved
• Blackout profile details now available on blackout tabular vie

 DDA Modifier

• Actions (copy/modify/delete) are now in a context menu
• New action “view details” for a quick overview of the DDA record
• “text:” external source to provide simple values to the creation dialog.
• New configuration parameter SortDirective for a default sort of the table view
• Integration with DDA Replication module with a new configuration parameter ReplicationTasks
• Custom extensions can be added to the context menu.

 Quick Queries

• Event table queries can be defined to use a specific colon set.
• New drill-down logic from one query to the other (or another dashboard)
• Event tables queries can be included in dashboards
• Resizable & repositionable queries in dashboards
• All emails are sent by the ProactivePack server.
• Has_substring operator can be used in QuickQueries advanced conditions
• mc_notes & mc_operations can be stored (as a string) in the main event table and queried upon.
• “Save as” button to clone existing queries