ProactivePack – The best IT Operations Management companion product

We are pleased to announce the release of ProactivePack 24.09. Key enhancements include :

Global

• Online documentation improved
• Allow direct download of logs, configuration, data and PHP error files
• Bug fixes

Blackout Management

• Now support BigPanda
• REST API improvements
• Bug fixes

SelfServiceMonitoringPortal

• BHOM threshold improvements

Data Editor

• Now support BigPanda

TestManager

• Now support BigPanda

We are pleased to announce the support of BigPanda solution

Blackout Management

• Blackouts available in BigPanda
• Comment validation regular expression can be configured
• REST API improvements

Data Management

• Enrichment tables management available for BigPanda

TestManager

• Testing event/incident scenarios available for BigPanda
• Rendering on history improved for gui and mails
• Allow sending mail to anyone

Proactive is now available as an appliance.

A full appliance for VMWare can be download and include all ProactivePack solutions. This appliance host 3 environements ( Demo, Quality, Production )

Documentation available on
https://www.proactivepack.com/proactivepack-appliance-guide-v1-0-1/

Proud to announce ProactivePack version 3.5 !

We are pleased to announce version 3.5 of ProactivePack. This version includes among other additional features :

• TrueSight authentication – leverage TrueSight Presentation Server to authenticate in ProactivePack
• Linked menus in Blackout and DDA Editor – Make choices for slot Y dependent on the choices of slot X
• Additonal report templates
• Extensions to the Blackout event API
• And a lot more ! Check the forum page for details.

 

ProactivePack is now available globally as a BMC MarketZone product. This means you can buy it through BMC (less paper !), and also provides another proof of the value we deliver in TrueSight environments !

We have also released version 3.4.2 of ProactivePack – check out the new features on our forum  !

 

 

We are happy to use our brand new website to announce ProactivePack 3.3 ! This release has been packed with new features, either roadmapped from our end or requested on the forum by our growing customer base !

New features include :

• Global
  • Support for PHP7 and PHP7.1
  • German and Spanish localization, internation date/time formats.
  • Improved security
    • Encryption for all application passwords
    • Improved audit
  • Improved navigation

 

• Calendar
  • Visualize which data consume which calendar !

 

• Blackout Management
  • Enable/Disable blackouts in one click
  • Tooltips can be added in the blackout form

 

• DDA Replication
  • Option to consider only a subset of DDA entries during replication.

 

• DDA Modifier
  • Enable/disable an entry in one click
  • Storage of last modifier information
  • Date modification now showing by default in the table view.

 

• Quick Queries
  • Context menu available in event reports to create new data directly from events
  • Ability to add background images and objects in a weather map (images, text, urls)
  • Ability to report on class-specific custom slots.
  • Ability to build advanced conditions based on regular expressions

New features include among others :

DDA Replication (new module !)

• Replicate any DDA from one to many cells
• Consistency (DDA definition validation)
• Multiple update mechanisms (overwrite, merge, etc)
• Comprehensive logging
• Backup of DDA before applying
• Integrated in DDA Modifier

Global

• Help menu in top banner
• AllowConfigTextEditor permission for direct edition of configuration files.
• Persistence of table filters & pagination settings.

Blackout Management

• Add privilege to allow or not ‘apply on existing event’ feature
• Actions are now in a context menu
• Impact Management Blackout improved
• Blackout profile details now available on blackout tabular vie

 DDA Modifier

• Actions (copy/modify/delete) are now in a context menu
• New action “view details” for a quick overview of the DDA record
• “text:” external source to provide simple values to the creation dialog.
• New configuration parameter SortDirective for a default sort of the table view
• Integration with DDA Replication module with a new configuration parameter ReplicationTasks
• Custom extensions can be added to the context menu.

 Quick Queries

• Event table queries can be defined to use a specific colon set.
• New drill-down logic from one query to the other (or another dashboard)
• Event tables queries can be included in dashboards
• Resizable & repositionable queries in dashboards
• All emails are sent by the ProactivePack server.
• Has_substring operator can be used in QuickQueries advanced conditions
• mc_notes & mc_operations can be stored (as a string) in the main event table and queried upon.
• “Save as” button to clone existing queries

New features include among others :

Blackout Management

o   New link from Blackout Profiles to set a Blackout on a Profile

o   Linked menus for easier Object-based blackout

DDA Modifier

o   DDA deletion confirmation window

o   Performance optimizations

Quick Queries

o   Weather charts are now available in all report types

o   Reports can be generated in PDF, HTML or XLS format and sent over email

ProactivePack V3 will release in February. It includes a complete rework of the GUI, now based on a fully responsive framework.

Other cool new features include :

– PDF report generation for Quick Queries – send PDF event reports over email

– LDAP/AD integration for authentication

Full responsive UI and important new features such as PDF report generation, AD integration, and more !!