ProactivePack – The best BMC HELIX Operations & TrueSight companion product

February 2017 – ProactivePack V3.2 is available !


New features include among others :

DDA Replication (new module !)

  • Replicate any DDA from one to many cells
  • Consistency (DDA definition validation)
  • Multiple update mechanisms (overwrite, merge, etc)
  • Comprehensive logging
  • Backup of DDA before applying
  • Integrated in DDA Modifier


  • Help menu in top banner
  • AllowConfigTextEditor permission for direct edition of configuration files.
  • Persistence of table filters & pagination settings.

Blackout Management

  • Add privilege to allow or not ‘apply on existing event’ feature
  • Actions are now in a context menu
  • Impact Management Blackout improved
  • Blackout profile details now available on blackout tabular vie

 DDA Modifier

  • Actions (copy/modify/delete) are now in a context menu
  • New action “view details” for a quick overview of the DDA record
  • “text:” external source to provide simple values to the creation dialog.
  • New configuration parameter SortDirective for a default sort of the table view
  • Integration with DDA Replication module with a new configuration parameter ReplicationTasks
  • Custom extensions can be added to the context menu.

 Quick Queries

  • Event table queries can be defined to use a specific colon set.
  • New drill-down logic from one query to the other (or another dashboard)
  • Event tables queries can be included in dashboards
  • Resizable & repositionable queries in dashboards
  • All emails are sent by the ProactivePack server.
  • Has_substring operator can be used in QuickQueries advanced conditions
  • mc_notes & mc_operations can be stored (as a string) in the main event table and queried upon.
  • “Save as” button to clone existing queries